Shipping policy

Radivex is operated by Majoris Supply Ltd. We aim to process and dispatch orders as quickly as possible.

Delivery Times

Orders are usually delivered within 6 to 9 business days from the date of order. Please note that delivery times are estimates and may vary due to courier delays, customs processing, public holidays, or other factors outside our control.

Shipping Origin

Some orders may be shipped directly from our fulfilment partners. Where this applies, orders may be dispatched from outside the United Kingdom and delivered by air to the customer’s address.

Shipping Costs

Shipping costs, if applicable, will be shown clearly at checkout before payment is made.

Order Tracking

Where tracking is available, tracking details will be sent to the email address provided at checkout once the order has been dispatched.

Incorrect Addresses

Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Lost or Delayed Orders

If your order has not arrived within 9 business days, please contact us at contact@radivex.co.uk and we will look into it.

Contact

For any shipping questions, please contact us:

Radivex, operated by Majoris Supply Ltd 

Email: contact@radivex.co.uk

Address: 64 Cleveland Way, Stevenage, Hertfordshire, SG1 6BZ, United Kingdom